AMCMitra Terms of Use

Draft for review. Last updated: 19 October 2026.

These terms are an agreement between you and Shamsuddin Khakiyani, who runs AMCMitra from Thane, Maharashtra, India ("we", "us"). By creating an account or using the app, you agree to them. If you do not agree, please do not use AMCMitra.

1. Who can use AMCMitra

• You must be 18 or older.
• AMCMitra is for running a business: managing customers, contracts, visits and bills. It is not for personal or household use.
• If you add technicians or co-owners, you are responsible for what they do in your business's account.

2. Your account

• You sign in with your mobile number and a one-time password (OTP). Keep your phone safe; anyone who can read your OTP can sign in as you.
• Give correct details about yourself and your business.
• Tell us at support@amcmitra.fyi if you think someone else has used your account.

3. The free pilot

• AMCMitra is free during the pilot period, which we expect to last about 6 to 12 months.
• During the pilot the app is still being improved. Features may change, be added or be removed.
• Before we start charging, we will tell you at least 30 days in advance, including the price. You will not be charged unless you choose a paid plan. If you do not, you can download your bills and delete your account.

4. Your data and your customers' data

• Your business's data belongs to you. We only use it to provide the service, as explained in our Privacy Policy.
• When you add your customers' names, phone numbers and addresses, you are responsible for having a valid reason and their consent to store them and to contact them, as required by India's Digital Personal Data Protection Act, 2023. We process that information only on your behalf.
• You are responsible for the accuracy of what you enter, including prices, GST numbers and tax amounts. AMCMitra helps you make bills, but you remain responsible for your own tax filings and legal compliance. Please check bills with your accountant if you are unsure.
• Keep your own copies of anything important. You can download bills from the app.

5. Things you must not do

• Use AMCMitra for anything illegal, or to send spam or harass anyone
• Enter information about people without a lawful reason
• Try to access another business's data, or break or overload the service
• Copy, resell or reverse-engineer the app

We may suspend or close an account that breaks these rules.

6. Messages sent from your phone

When you send a reminder or a bill, AMCMitra opens your own WhatsApp (or phone dialler) with the message ready. You choose whether to send it, and you are responsible for the messages you send.

7. Availability

We try to keep AMCMitra running at all times, but we cannot promise it will always be available or free of errors, especially during the pilot. We keep backups, but we are not responsible for data loss caused by things outside our reasonable control.

8. Ending your use

• You can delete your account at any time: More → About → Delete my account, or amcmitra.fyi/delete-account. Your data is deleted within 30 days (see the Privacy Policy).
• We may stop the service, or close your account if you break these terms. If we shut AMCMitra down, we will give you at least 30 days' notice to download your data.

9. Our responsibility

AMCMitra is provided "as is" during the free pilot. To the extent the law allows:

• We are not responsible for indirect losses such as lost profits, lost customers or lost business.
• Our total responsibility for any claim is limited to the amount you paid us in the 12 months before the claim. During the free pilot that amount is zero.

Nothing in these terms limits rights that cannot be limited under Indian law.

10. Ownership

The AMCMitra app, name and logo belong to us. Your data belongs to you.

11. Changes to these terms

We may update these terms. We will change the date above, and for important changes we will tell you in the app before they apply. If you keep using AMCMitra after that, you accept the new terms.

12. Law and disputes

These terms are governed by the laws of India. Any dispute will be handled by the courts in Thane, Maharashtra. Please contact us first; most problems can be sorted out quickly.

13. Contact

Shamsuddin Khakiyani (AMCMitra), Thane, Maharashtra, India support@amcmitra.fyi